● LIVE CLASSIFICATION ENGINE v2.0

Automated,
Consistent Ticket
Classification
In Real Time.

Analyze incoming tickets and assign structured, hierarchical tags instantly. No rules to maintain. Fully automated.

View ROI Calculator

processor_v2.exe

RAW INPUT

Subject: Login failed again?

Body:

Hi support, I'm trying to access
the dashboard but getting error
503. This is blocking the payroll
run. Please fix

AI STRUCTURED OUTPUT

INTENT: access_issue

SYSTEM: dashboard_main

URGENCY: critical

Core Capabilities

Built for enterprise scale and precision.

Fully Automated Classification

Assigns tags for Intent, Urgency, Impact, User Role, and Sentiment. Works seamlessly on new tickets and historical backlogs without human intervention.

Hierarchical, Not Flat

A real taxonomy tree. Parent nodes for high-level aggregation, leaf tags for operational precision. Enables deep, multi-level analytics.

10 Quadrillion Combinations

Map our fixed high-quality taxonomy to your custom fields. Over 10 quadrillion possible combinations to fit any specific workflow or industry.

Flexible Editions

Choose the model complexity that fits your operational needs.

Lite Free

Evaluation & Testing

0 € /one-time

Model: 0.5B Parameters
150+ Tags
Accuracy: ~0.82
ROI: from 15 tickets/day

Available 18.01

Explore Lite Free

BEST VALUE

Lite Pro

Production Ready

2,500 € /one-time

Model: 4B Parameters
150+ Tags
Accuracy: ~0.90
Focus: Routing & Reporting

Available 18.01

Explore Lite Pro

Full Pro

Advanced Enterprise

6,000 € /one-time

Model: 8B Parameters
250+ Tags
Accuracy: ~0.92
Focus: Maximum Detail

IN DEVELOPMENT

Explore Full Pro

TRY THE ROI SIMULATOR

Deployment & Hardware Flexibility

Secure by design. Optimized for your infrastructure.

ON-PREMISE OR PRIVATE CLOUD

NO DATA LEAVES INFRASTRUCTURE

INT8, BF16, FP16 QUANTIZATIONS

OPTIMIZED FOR CPU & GPU

Turn Raw Tickets into
Operational Intelligence.

Join forward-thinking support teams automating their workflow today.

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Automated, Consistent Ticket Classification In Real Time.