PRODUCTS / FULL PRO
⚙️ ADVANCED ENTERPRISE (8B PARAMETERS)

Tagging AI
Full Pro.

The ultimate classification engine for high-volume enterprise helpdesks. Maximum detail, explained reasoning, and full LoRA-adapter support.

🏗️

Full Pro Specifications

MODEL ARCHITECTURE
8.0B Dense Transformer
Fine-tuned for helpdesk semantics
VRAM OPTIMIZED
16GB - 24GB
Supports 4-bit and 8-bit quantization
TAXONOMY DEPTH
250+ Tags (4 Levels)
Unmatched granularity for reporting
ACCURACY BASELINE
92.4%+
State-of-the-art benchmarks

ENTERPRISE EXCLUSIVES

🧠

Reasoning Chain

LLM provides the logic behind each tag, allowing for human audit and trust-building across teams.

🎛️

Custom Adapters

Inject your specific industry jargon via LoRA adapters without re-training the entire model from scratch.

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Batch Processing

Optimized for massive ticket migrations (backlog tagging) at 100+ tps with zero external dependency on cloud.

🛡️

Hardware Air-Gap

Validated for high-security environments with zero external dependency telemetry, runs fully offline.

Taxonomy Breakdown

Full Pro supports 4-level hierarchical tags across 250+ categories, giving you unprecedented operational visibility.

intent/
service_request incident change
intent/incident/
security downtime performance
intent/incident/security/
breach phishing malware
intent/incident/security/phishing/
email sms voice

Lite Pro vs Full Pro

Both models are production-ready, but Full Pro delivers maximum detail and custom adapter support.

Metric
Lite Pro
Full Pro
Model Size
4B Params
8B Params
Tags
150+
250+
Accuracy
~90%
~92.4%
Reasoning
LoRA Support
Batch Mode
Basic
Optimized

Turn Raw Tickets into
Operational Intelligence.

Join forward-thinking support teams automating their workflow with German Engineering precision.