Transparent, fixed-price packages for enterprise-grade helpdesk automation. From self-hosted AI models to full workflow automation.
Our core AI model designed for the automatic classification and tagging of helpdesk tickets. It processes incoming requests to instantly identify critical metadata before a human even sees the ticket.
Full on-premise deployment. No data leaves your secure infrastructure.
Deep integration with ticket systems to automatically write back tags and fields.
Custom, realistic, multilingual support-ticket datasets for AI training, evaluation, and benchmarking. No sensitive customer data exposed.
Evaluation & Testing
Production Ready
Enterprise Strategy
Deliver a tagging model specifically fine-tuned on the generated dataset. This extension provides you with a ready-to-deploy model optimized for your specific use case.
Comprehensive metrics report on model performance using the dataset. Get detailed insights into accuracy, precision, recall, and other key performance indicators.
Specific format tuning for import into OTOBO, Znuny, or Zammad systems. Ensure seamless integration with your existing helpdesk platform.
Periodic dataset refreshes to match evolving business logic. Keep your AI models up-to-date with the latest patterns and requirements from your organization.
OTA is our open-source layer that translates AI tags into concrete actions. It bridges the gap between intelligence and resolution.
Implementation of 3 core automations
Custom training and architecture for specialized tagging requirements.
Synthetic Training Focus
Real Data Training
Special Requirements
Tailored solutions and expert guidance for your unique automation needs.
Flexible engineering support
Custom requirements or additional features?
Subscription-based support coverage
Custom requirements or additional features?
