Installation Facile
Installez facilement Open Ticket AI sur votre propre serveur en utilisant Docker.
Open Ticket AI
Automatisez Votre Service d'Assistance. De Manière Sécurisée et Sur Site.
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Intégration Flexible
Grâce à son architecture basée sur des adaptateurs, Open Ticket AI peut se connecter à pratiquement n'importe quel système de service d'assistance comme OTOBO, Znuny ou OTRS.
Classification Automatisée
Automatisez la classification des tickets de support par file d'attente et par priorité pour optimiser votre flux de travail.
Haute Sécurité
En tant que solution entièrement sur site, toutes vos données sont traitées localement sur votre infrastructure, garantissant une confidentialité et une sécurité maximales.
Open Source
Open Ticket AI est gratuit et open-source. Bénéficiez d'un développement communautaire et d'une transparence totale.
Hautement Personnalisable
Personnalisez les pipelines de traitement, les modèles et les connexions système via un fichier de configuration simple mais puissant.
Vidéo d'Explication
Open Ticket AI Demo
You can use the Model that powers this demo through our API: German Ticket Classification API
Services
Essential Launch
1.000€
Perfect for getting started with core AI capabilities.
- Core Installation & System Setup
- Deployment of Standard Prediction Model
- Ticket Prioritization Engine
- Automated Queue Classification
Professional Acceleration
4.000€
Tailor the AI to your specific business data and needs.
- Core Installation & System Setup
- Training of Queue Model on your data
- Training of Priority Model on your data
- Ticket Prioritization Engine
- Automated Queue Classification
Enterprise Integration
12.000€
Full integration and custom development for complex workflows.
- Core Installation & System Setup
- Training of Queue Model on your data
- Training of Priority Model on your data
- Ticket Prioritization Engine
- Automated Queue Classification
Synthetic Data Packages
Starter Data Kit
2.000€
25k synthetic tickets with queue labels only
- 25k synthetic tickets
- Queue labels only
Growth Data Kit
4.000€
50k tickets with queue & priority labels
- 50k synthetic tickets
- Queue & priority labels
- Basic schema validation
Enterprise Data Kit
8.000€
Unlimited tickets & custom schema support
- 200k synthetic tickets
- Custom schema & attributes
- Dedicated integration support
- Data quality & audit report
Support Packages
Basic Care
250€/ month
Ensures your system remains stable, secure, and up-to-date.
- Proactive System Updates & Patching
- Uptime & Core Log Monitoring
- Monthly AI Performance Health Check
- Support Response Time: Within 1 Business Day
Proactive Support
500€/ month
Advanced monitoring and reporting for optimal performance.
- All Basic Care Services
- Weekly In-Depth Performance Monitoring
- Comprehensive Monthly Performance Reports
- Priority Support Response: Within 1 Business Day
Enterprise Assurance
2.500€/ month
Complete operational oversight with strategic AI optimization.
- All Proactive Support Services
- Real-Time Monitoring & Anomaly Alerts
- Strategic AI Review & Optimization
- Guaranteed Response Time: Within 1 Business Day
Contact
or Email us at sales@softoft.de