Einfache Installation
Installieren Sie Open Ticket AI einfach mit Docker auf Ihrem eigenen Server.
Open Ticket AI
Automatisieren Sie Ihren Helpdesk. Sicher und On-Premise.
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Flexible Integration
Dank der adapterbasierten Architektur kann Open Ticket AI an praktisch jedes Helpdesk-System wie OTOBO, Znuny oder OTRS angebunden werden.
Automatisierte Klassifizierung
Automatisieren Sie die Klassifizierung von Support-Tickets nach Queue und Priorität, um Ihren Workflow zu optimieren.
Hohe Sicherheit
Als vollständige On-Premise-Lösung werden alle Ihre Daten lokal auf Ihrer Infrastruktur verarbeitet, was maximale Privatsphäre und Sicherheit gewährleistet.
Open Source
Open Ticket AI ist kostenlos und Open-Source. Profitieren Sie von der Community-getriebenen Entwicklung und vollständiger Transparenz.
Hochgradig anpassbar
Passen Sie die Verarbeitungspipelines, Modelle und Systemverbindungen über eine einfache, aber leistungsstarke Konfigurationsdatei an.
Erklärvideo
Open Ticket AI Demo
You can use the Model that powers this demo through our API: German Ticket Classification API
Services
Essential Launch
1.000€
Perfect for getting started with core AI capabilities.
- Core Installation & System Setup
- Deployment of Standard Prediction Model
- Ticket Prioritization Engine
- Automated Queue Classification
Professional Acceleration
4.000€
Tailor the AI to your specific business data and needs.
- Core Installation & System Setup
- Training of Queue Model on your data
- Training of Priority Model on your data
- Ticket Prioritization Engine
- Automated Queue Classification
Enterprise Integration
12.000€
Full integration and custom development for complex workflows.
- Core Installation & System Setup
- Training of Queue Model on your data
- Training of Priority Model on your data
- Ticket Prioritization Engine
- Automated Queue Classification
Synthetic Data Packages
Starter Data Kit
2.000€
25k synthetic tickets with queue labels only
- 25k synthetic tickets
- Queue labels only
Growth Data Kit
4.000€
50k tickets with queue & priority labels
- 50k synthetic tickets
- Queue & priority labels
- Basic schema validation
Enterprise Data Kit
8.000€
Unlimited tickets & custom schema support
- 200k synthetic tickets
- Custom schema & attributes
- Dedicated integration support
- Data quality & audit report
Support Packages
Basic Care
250€/ month
Ensures your system remains stable, secure, and up-to-date.
- Proactive System Updates & Patching
- Uptime & Core Log Monitoring
- Monthly AI Performance Health Check
- Support Response Time: Within 1 Business Day
Proactive Support
500€/ month
Advanced monitoring and reporting for optimal performance.
- All Basic Care Services
- Weekly In-Depth Performance Monitoring
- Comprehensive Monthly Performance Reports
- Priority Support Response: Within 1 Business Day
Enterprise Assurance
2.500€/ month
Complete operational oversight with strategic AI optimization.
- All Proactive Support Services
- Real-Time Monitoring & Anomaly Alerts
- Strategic AI Review & Optimization
- Guaranteed Response Time: Within 1 Business Day
Contact
or Email us at sales@softoft.de