Instalación Sencilla
Instale fácilmente Open Ticket AI en su propio servidor utilizando Docker.
Open Ticket AI
Automatice su Helpdesk. De Forma Segura y On-Premise.
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Integración Flexible
Gracias a su arquitectura basada en adaptadores, Open Ticket AI puede conectarse a prácticamente cualquier sistema de helpdesk como OTOBO, Znuny u OTRS.
Clasificación Automatizada
Automatice la clasificación de los tickets de soporte por cola y prioridad para optimizar su flujo de trabajo.
Alta Seguridad
Como solución completamente on-premise, todos sus datos se procesan localmente en su infraestructura, garantizando la máxima privacidad y seguridad.
Código Abierto
Open Ticket AI es gratuito y de código abierto. Benefíciese del desarrollo impulsado por la comunidad y de una total transparencia.
Altamente Personalizable
Personalice los pipelines de procesamiento, los modelos y las conexiones del sistema a través de un archivo de configuración simple pero potente.
Vídeo Explicativo
Open Ticket AI Demo
You can use the Model that powers this demo through our API: German Ticket Classification API
Services
Essential Launch
1.000€
Perfect for getting started with core AI capabilities.
- Core Installation & System Setup
- Deployment of Standard Prediction Model
- Ticket Prioritization Engine
- Automated Queue Classification
Professional Acceleration
4.000€
Tailor the AI to your specific business data and needs.
- Core Installation & System Setup
- Training of Queue Model on your data
- Training of Priority Model on your data
- Ticket Prioritization Engine
- Automated Queue Classification
Enterprise Integration
12.000€
Full integration and custom development for complex workflows.
- Core Installation & System Setup
- Training of Queue Model on your data
- Training of Priority Model on your data
- Ticket Prioritization Engine
- Automated Queue Classification
Synthetic Data Packages
Starter Data Kit
2.000€
25k synthetic tickets with queue labels only
- 25k synthetic tickets
- Queue labels only
Growth Data Kit
4.000€
50k tickets with queue & priority labels
- 50k synthetic tickets
- Queue & priority labels
- Basic schema validation
Enterprise Data Kit
8.000€
Unlimited tickets & custom schema support
- 200k synthetic tickets
- Custom schema & attributes
- Dedicated integration support
- Data quality & audit report
Support Packages
Basic Care
250€/ month
Ensures your system remains stable, secure, and up-to-date.
- Proactive System Updates & Patching
- Uptime & Core Log Monitoring
- Monthly AI Performance Health Check
- Support Response Time: Within 1 Business Day
Proactive Support
500€/ month
Advanced monitoring and reporting for optimal performance.
- All Basic Care Services
- Weekly In-Depth Performance Monitoring
- Comprehensive Monthly Performance Reports
- Priority Support Response: Within 1 Business Day
Enterprise Assurance
2.500€/ month
Complete operational oversight with strategic AI optimization.
- All Proactive Support Services
- Real-Time Monitoring & Anomaly Alerts
- Strategic AI Review & Optimization
- Guaranteed Response Time: Within 1 Business Day
Contact
or Email us at sales@softoft.de